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Unit Manager Long Term Neurological Conditions

Location:
Wishaw
Department:
MANAGEMENT & LEADERSHIP
Salary Details:
£41,301 - £45,220
10 Jun 2021
30 Jul 2021

About The Role

Job Purpose

Provide the overall management of the unit to ensure quality, finance and human resources KPI’s are met.

Oversee the daily clinical and managerial leadership for the service and be responsible for ensuring that standards of care are upheld at all times.

Be highly visible and accessible to Patients/Residents and their families to ensure all have the opportunity to seek information, help and support, or to communicate problematic or celebratory issues.

Support the Hospital Director to deliver high quality patient care within budget whilst maintaining patient safety and quality at all times.

Ensure the standards of care are upheld and that there is compliance with Health and Social Care standards.

Deal with and resolve compliance issues.

Be part of and attend meetings of the Senior Management Team, Quality and local Governance Committee and any other developmental working groups as directed.

Be responsible for ensuring quality standards are maintained for the unit in regards to infection control.

Comply with the relevant governing bodies ie: Health Improvement Scotland, Care Inspectorate, Mental Welfare Commission, Local Authorities and Public Health Scotland.

Adopt a flexible approach to hours of duty in order to meet the needs of the service over a 24 hour period, although primarily this role is Monday – Friday, 9am – 5pm.

Work in conjunction with The Hotel Services Manager to ensure any defects/issues within the unit are identified, reported and addressed in a timely manner.

Conduct and carry out any relevant audits to identify and resolve issues within the unit.

 

Professional

  • Provide day to day management of a team of staff working within the unit.
  • Work closely with the Hospital Director to ensure the efficient and effective running of the unit.
  • Along with other members of the senior team, form part of the on call rota over 24/7.
  • Contribute to the ongoing development of patient/resident-centred services.
  • Contribute to the successful attainment of national quality and safety objectives.
  • Provide specialist clinical advice and care within designated area responsibility.

 

Patient/Resident Care

  • Provide professional advice, guidance and support to team members so that they are able to assume responsibility to carry out their roles.
  • Ensure compliance with the safe storage and administration of drugs/medication in accordance with THG policies.
  • Undertake and be proficient in the relevant clinical skills and be able to provide/undertake supervision/assessment of other members of the nursing team in their day to day working practices.
  • Promote high standards of individuals’ privacy and dignity, wishes and beliefs, involving them in shared decision making.
  • Responsible for minimising the risks of infections and for the implementation of the relevant Code of Practice for prevention and control of infection.

 

Communication and Information

  • Be able to recognise the need for referral to statutory bodies (e.g. safeguarding, MHA, MCA, etc) and ensure documentation is completed as necessary.
  • On identification of concerns, raise through the appropriate line management structures, if necessary, referring to the THG “whistleblowing” procedures.
  • Report to the Hospital Director any issues regarding the clinical or attitudinal performance of staff members.
  • Maintain effective communication of patient/resident care and other essential information with the internal/external members of the nursing and multi-disciplinary team.
  • Be able to communicate difficult, sometimes complex and emotive information e.g. breaking bad news etc. effectively and, when appropriate, support and coach junior staff in doing the same.
  • Communicate effectively via verbal, written and electronic routes and maintain robust processes to ensure the cascade of information to the team and the engagement of team members with plans and objectives.
  • Ensure accurate and legible record keeping in accordance with local policies and NMC guidelines within own practice and sphere of responsibility.
  • Act as chair for meetings as appropriate.

 

Supervisory and Management Responsibilities

  • Take charge of unit on a daily basis when on duty.
  • Assist the Hospital Director in the cascade of information and key information and key messages to your team in a timely manner.
  • Adhere to the THG complaints and concerns procedures with regard to written and verbal complaints, and escalating cases to the Hospital Director or higher when required. Where necessary, develop remedial action plans and evidence the implementation of these.
  • Allocate workload and, where appropriate, delegate responsibilities amongst the team.
  • Working with the Hospital Director, be responsible for the effective use of rostering to ensure optimum skill mix for the acuity/dependency of Patients/Residents. This includes being responsible for the management and staff changes to cover shift out of hours.
  • Be accountable for the monitoring and initial management of sickness absence and return to work interviews for your team, in accordance with sickness absence management policy.
  • Assist the Hospital Director to maintain efficient provision of resources such as clinical equipment and budget.
  • Tackle poor performance and standards of poor attitude and behaviour in a support approach and, where necessary, initiate ad-hoc meetings for staff to discuss performance. Matters to be escalated to the Hospital Director when necessary.
  • Ensure all staff in their area, work to the Professional Code of Conduct and/or THG standards.
  • Ensure all Annual Appraisals and Personal Development Plans are completed annually for staff within reporting chain.
  • Manage a caseload of staff supervisions, undertaken and maintained 1-2 monthly or as directed by the line manager.
  • When on duty, have responsibility for health and safety within sphere of responsibility (e.g. fire, COSHH, violence and aggression, Mental Capacity Act etc.), leading by example and ensuring the working culture of the team is conducive to good health, safety and security practices.
  • Report all accidents and/or untoward incidences as per THG clinical risk Datix system to follow management procedure.
  • Contribute to the security of the working environment.
  • Ensure the safe handling and storage of Patients/Residents’ valuables and property.
  • Ensure systems are in place to ensure specialist clinical equipment is checked as needed.
  • Assist the Hospital Director to maintain efficient control of budgets.
  • Act as a positive role model for all staff and be proactive in embracing change as and when required.
  • As appropriate, undertake a range of clinical and non-clinical investigations.
  • Develop action plans following audits, investigations, inspections and care reviews.
  • Be involved in developing and actioning of audit schedule as necessary.
  • As appropriate, be involved in medication management systems including liaison with Pharmacy.
  • Review and write local protocol as required.

 

About You

You will preferably hold a Registered Nurse Adult qualification and have current registration with the NMC.
 
We would preferably like candidates who are currently working in a management role in a similar setting, but are also happy to consider candidates who are currently working in a senior role and want to move to a more senior role.

About The Company

What we do

We are one of the country’s leading specialist healthcare providers, with hospital and centres throughout England and Scotland, delivering wide ranging services in adult mental health and learning disabilities, specialist brain injury, child and adolescent mental health services (CAMHS) including eating disorders and social care for children with special needs.

Our aspiration is to nurture the world, one person at a time and that’s why everything we do is designed to provide the best care and recovery for our Patients/Residents and residents.